Custom Orders (Belts, Radio Straps, anything with stamping or engraving applied)

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-First and foremost, we will always work with you to correct any issues with your order. We would much rather work with you to find an outcome you are happy with than leave a sour taste in your mouth.

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-If the issues are due to measuring mistakes, typos, or incorrect selection on the customers part there will be a respective fee incurred.

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-If the issues are due to workmanship or an error on our part we will cover any adjustment/repair to be made, which includes shipping to and from.

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-Due to the nature of custom work, we do not accept returns. These items are made one at a time based on your specifications when ordering for each customer.

 

Non-Custom Order (Wallets, Apparel, In Stock Items)

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-If the item has been received and isn't quite what you were looking for, you can return or exchange.

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-For Exchanges, the customer is responsible for shipping charges to return the item to the shop. We’ll pay any shipping charges to get your new item to you. 

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-For Returns, cost incurred would be shipping expense to return to the shop, and the full order amount (minus shipping) will be issued to the customer. The shipping fee has already been paid, and is non-refundable. As a small business, we cannot afford to refund shipping, as the service has already been provided.